21 Casino Cookies Policy
This Cookie Policy explains how 21 Casino uses cookies and similar technologies when you visit or use the 21 Casino website. It should be read together with our Privacy Policy and any other notices displayed on the website.
Cookies help us operate the website, remember selected preferences, understand how visitors use our services, and provide a smoother online casino experience. This policy explains the main categories of cookies that may be used, the purposes they serve, and the choices available to you. 21 Casino is intended for customers aged 18 and over.
What Cookies Are
Cookies are small text files placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They allow the website to recognise your browser or device and retain certain information between pages or visits.
Some cookies are temporary and are removed when you close your browser. These are commonly known as session cookies. Other cookies remain on your device for a defined period or until you delete them. These are known as persistent cookies.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with other account or device information where this is permitted and necessary for the relevant purpose. Similar technologies, such as pixels, local storage, software development kits, and device identifiers, may also be used in a comparable way.
Types of Cookies
Cookies may be classified according to who places them and why they are used. A first-party cookie is set by the website you are visiting. A third-party cookie is set by a service provider or other organisation whose content or technology is used on that website.
Cookies may also be grouped by their purpose. 21 Casino may use the following categories:
- Essential cookies, which support core website functions, security, account access, and transaction processes.
- Performance cookies, which provide information about website operation and visitor activity.
- Functional cookies, which remember choices and help personalise features.
- Marketing cookies, which may support advertising, campaign measurement, and the delivery of more relevant promotional content.
The exact cookies used may change as the website, its features, and the services supporting it develop. Where consent is required, non-essential cookies will only be placed or activated in accordance with the choices available through the cookie settings or consent mechanism.
Essential Cookies
Essential cookies are needed for the basic operation of the 21 Casino website. Without them, important services may not function properly or securely. They may be used to support account registration, login sessions, navigation, identity verification steps, payment pages, responsible gaming controls, and the prevention of unauthorised activity.
These cookies can help the website maintain a secure connection, remember information during a single visit, detect unusual technical activity, and direct requests to the appropriate server. They may also be used to maintain the integrity of forms and protect against actions that could compromise an account or transaction.
Because essential cookies support services that you request, disabling them may prevent access to some parts of the website or cause certain functions to operate incorrectly. They are generally not used to create advertising profiles. Information processed through essential cookies may still be handled as part of the operation and protection of the website.
Performance Cookies
Performance cookies help 21 Casino understand how visitors use the website and whether its pages and features are working as intended. They may collect information such as the pages visited, the time spent on a page, the route taken through the website, the occurrence of technical errors, and the type of device or browser used.
This information is normally assessed in an aggregated or otherwise limited form. It can help us identify slow pages, broken links, confusing navigation, and other technical issues. It may also support testing of website changes and improvements to the availability, stability, and usability of our services.
Performance cookies are not intended to record the content of private communications or to determine the outcome of games. If you decline this category, the website can generally remain available, although 21 Casino may have less information with which to diagnose problems and improve the customer experience.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide features that are more convenient for you. For example, they may remember language or display preferences, selected settings, or information that helps maintain continuity during a visit.
These cookies can reduce the need to enter the same preferences repeatedly and may support enhanced features that you choose to use. They may also help us provide content that is more relevant to your selected settings without changing the essential operation of your account.
If functional cookies are disabled, some personalised features may not work as expected. You may need to repeat certain selections each time you visit, and some optional features may be unavailable. The effect will depend on the particular settings and technologies in use at the time.
Marketing Cookies
Marketing cookies may be used to understand the effectiveness of promotional activity and to help deliver advertising or communications that are more relevant to your interests. They can record information about browsing activity across websites or services, subject to the choices and permissions applicable to the relevant technology.
These cookies may help measure visits arising from a campaign, prevent repeated presentation of the same promotion, assess the performance of advertising, or identify general audience groups. They may also be used by advertising, analytics, or social media providers that support promotional activity for 21 Casino.
Marketing cookies are optional. If you do not consent to them, you may still see advertising or promotional information, but it may be less tailored and campaign measurement may be more limited. 21 Casino does not use marketing cookies as a substitute for age or identity checks, and promotional activity remains subject to the controls and settings applied to your account and the website.
Managing Cookies
You can manage non-essential cookies through the cookie banner, preference centre, or settings tool made available on the website. Your choices may allow you to accept all optional cookies, reject them, or select individual categories. Where a preference tool is available, you can usually revisit it to change your decision.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block certain cookies, or receive a notification before a cookie is placed. The steps differ between browsers and devices, so you should consult the relevant provider's instructions.
Blocking or deleting cookies may affect your experience. In particular, disabling essential cookies can prevent login, account management, secure transactions, or other core functions from working correctly. Clearing cookies may also remove saved preferences and reset a previous consent choice, meaning you may be asked to make your selections again.
Cookie controls do not necessarily remove information that has already been collected through other means. If you have questions about how personal information is handled, you can contact 21 Casino at support@21casino-uk.online.
Third-Party Cookies
Some website features may be provided by external service providers. These providers may place their own cookies or use similar technologies to support functions such as payment processing, security, analytics, customer support, content delivery, or campaign measurement.
Third-party cookies are controlled by the organisation that places them, and that organisation's own privacy and cookie information may apply. 21 Casino does not control every aspect of third-party technology, including how a provider changes its services, retention practices, or settings. We review the technologies used on the website as appropriate and seek to use providers that support the required functionality responsibly.
Where third-party cookies are not essential, they will be handled through the applicable consent choices. You may also be able to manage them through browser controls or tools provided directly by the relevant third party. Refusing third-party cookies may affect features that depend on external services, but should not normally prevent access to core account services where essential technologies remain enabled.
Policy Updates
21 Casino may update this Cookie Policy when the website changes, new technologies are introduced, existing technologies are removed, or our approach to cookies develops. Any revised version will be published on this page with an updated effective date where appropriate.
We encourage you to review this page from time to time so that you remain informed about how cookies are used. If an update changes the way optional cookies are used or affects your available choices, the website may provide a new notice or request consent again where appropriate.
Continuing to use the website after an update does not override any consent choice that is required for non-essential cookies. Your current settings and the controls available through the website remain the relevant way to manage optional cookies.
Last updated: